FREQUENTLY ASKED QUESTIONS
Renewing faith and intentionality to bring you from where you are to where you hope to be.
Q. What does My LIfe Counsel do and what services do you offer?
You are very important to us and we are doing our best to communicate with you in a timely manner - within 12-hours. If someone has not reached out at a convenient time for you, please feel free to contact (call, text, email) again.
For contact, options click here
My Life Counsel is a 501c3 not-for-profit organization that provides biblically-based professional counseling services for individuals, marriages, nearly-weds, newlyweds, children, and teens.
To read more about our services, please visit the "Who We Serve" section of our site, or click here
To read more about our team, please visit our "About" section of our site, or click here
Q. What are the hours of operation?
My Life Counsel's therapists are available by appointment only.
Therapists have limited availability Monday - Friday from 8 AM - 8 PM.
Our answering service is open 24-hours a day 7-days a week.
Please feel free to call at any time. A professional therapist will return your call as soon as one is available (typically within 12-hours of receiving your message).
Your first call will be from our pre-intake counselor, who will answer any questions or concerns that you may have. The pre-intake counselor will gather a small amount of information to pair you with a therapist.
Q. Help I am lost! Where is your office located?
My Life Counsel Ocala's office is located:
24 NE 14th Ave.
Ocala, Fl. 34470
Your GPS should bring you to shared parking with "Kuhn Chiropractics and Associates." If you are traveling East on Silver Springs Blvd. then you will turn left on 14th Ave. This is the road directly before the Renaissance Bank that is located on the corner of the Cascades.
Dr. Kuhn's office is located in the first red door. Follow the sidewalk down to the second red door. You should be able to see our sign from the parking lot.
Waiting Area:
You will enter directly into the waiting area. All sessions are by appointment only and there will be no walk-ins. Please feel free to make a cup of coffee or grab a bottle of water and take a seat. Your therapist will come out to greet you at your appointment time.
Q. How do I contact my therapist?
Q. What will this cost me?
My Life Counsel has a flat rate of $100 per session.
Due to the kind and giving nature of our community, there are limited benevolence funds available to assist families in crisis. Feel free to ask your therapist for the financial assistance application. Financial resources are limited and must be approved through My Life Counsel's Board of Directors.
You will find that our experienced and professional team is degreed at either the master’s and/or doctorate level and professionally trained/credentialed through associations like the National Christian Counselors Association and American Association of Christian Counselors.
Q. Does My LIfe Counsel take my insurance?
My Life Counsel does not process the insurance paperwork. However, our therapists are happy to provide your insurance with all the appropriate information for reimbursement. Your fee is owed before your session but collected after your session. You will receive a copy of your invoice via email.
Q. What should I expect from my first session?
The first session will be an intake session. In this session, your therapist will go over the intake paperwork and you will discuss and establish the goals for therapy.
Traditionally the intake session consists of filling out the intake paperwork which consists of your personal history, background, habits, hobbies, and overall exploration into your life. To save you valuable time, all of our intake paperwork is emailed to you before your first session. Your counselor will review your intake paperwork before your session.
Q. I have a mandated court case, Can My Life Counsel assist?
No, My Life Counsel is unable to assist in any type of court-mandated therapy.
Some court mandates allow a client to choose any therapist. In this case, we can offer our regular service. It is against our policy to testify in any court proceedings and we are legally and ethically bound to not make allowances for court testaments.
