top of page

Renewing faith, hope, and intentionality within individuals, marriages, and families.

FREQUENTLY ASKED QUESTIONS

Welcome to My Life Counsel!

      Thank you for considering My Life Counsel. We look forward to the opportunity to serve you and support your path to well-being.​ Your interest in My Life Counsel is greatly appreciated, and we want you to know how important you are to us. 

 

        We understand the value of your time and strive to be as responsive as possible, aiming to connect with you within 12 hours. If, for any reason, our outreach hasn't aligned with your schedule, please don't hesitate to reach out directly via call or text at 352 - 209 - 3513 or email at info@mylifecounsel.com. Your convenience is our priority.

Q. What services does My LIfe Counsel offer?

My Life Counsel is a 501c3 not-for-profit organization that provides biblically-based professional counseling services. Our commitment extends to individuals, marriages, nearly-weds, newlyweds, children, and teens.
 

     

Your decision to explore counseling with us aligns with our mission to support and guide individuals and families through their unique journeys. We're here to assist you in any way we can, and your satisfaction is paramount to us.

      To read more about our services, please visit the "Who We Serve" section of our site or click here 

      To read more about our team, please visit the "About" section of our site or click here

      

Q. What are the hours of operation?

My Life Counsel's therapists are available by appointment only.

Therapists have limited availability Monday - Friday from 8 AM - 8 PM. 

Our answering service is open 24 hours a day 7 days a week.
Please feel free to call or text 352-209-3513 or email info@mylifecounsel.com anytime. A professional therapist will return your call as soon as one is available (typically within 1 hour during the day and 12 hours after 6pm) of receiving your message).

Upon your initial contact, our pre-intake counselor will address any questions or concerns you may have and gather the necessary information to match you with a suitable therapist. Following this, you will be notified of your therapist pairing through a call, text, or email based on your preference. A confirmation of your appointment details, including time, location, directions, and links to necessary paperwork and assessments, will be sent to you via email upon receiving your confirmation.

Q. Help I am lost! Where is your office located?

My Life Counsel Ocala's office is located: 

2300 SE 17th St.

Suite 101 & 102 

Ocala, Fl. 34471
 

Waiting Area:

Upon arrival, you will enter directly into our waiting area. All sessions are scheduled by appointment only, and we do not accommodate walk-ins. Please help yourself to a cup of coffee or a bottle of water and take a seat. Your therapist will come out to greet you at your designated appointment time.

Q. How do I contact my therapist?

General Contact:
email: info@mylifecounsel.com
call or text: (352) 209-3513

Attention New Patients:

Our 24/7 answering service, available through calls, voicemails, or texts, ensures that you will receive a call from our intake counselor within 12 hours of leaving your message. We want you to know that your call is important to us, and someone will contact you as soon as possible.

 

You will receive your counselor's name and contact information upon your first email. Feel free to call or text your counselor for scheduling or location-related inquiries. However, please note that, in accordance with HIPAA compliance, professional advice should only be provided during therapy sessions.

Q. What will this cost me?

My Life Counsel sessions are offered at a flat rate of $125 per session.

Financial Assistance Program
Due to our community's kind and giving nature, limited benevolence funds are available to assist families in crisis. Feel free to ask your therapist for the financial assistance application. Financial resources must be limited and approved through My Life Counsel's Board of Directors.

Our dedicated team consists of highly experienced professionals, many of whom hold master's degrees, while others are supervised by individuals with doctorate degrees. Additionally, each member is professionally trained and credentialed through esteemed associations such as the National Christian Counselors Association and the American Association of Christian Counselors.

Q. Does My LIfe Counsel take my insurance?

If you intend to use insurance, please consult with My Life Counsel's intake counselor.

 

While My Life Counsel therapists do not manage insurance paperwork processing, they are happy to provide you with a copy of your invoice. Reimbursement from insurance companies varies – some may reimburse, while others may not.

 

We accept all Health Savings Accounts.

 

Fees are required before your session but will be collected afterward.

Q. What should I expect from my first session?


       The first counseling session, often referred to as an intake session, is a crucial step in establishing a foundation for the therapeutic process. Here's what you can generally expect:
 

Confidentiality Agreement: The therapist will explain the limits of confidentiality, ensuring you understand when information may need to be shared (e.g., if there's a risk of harm to yourself or others).

Discussion of Goals and Expectations: You'll have the opportunity to share your reasons for seeking counseling and your goals for therapy. The therapist may discuss their approach and what you can expect from the therapeutic relationship.

Assessment and History: The therapist will likely ask about your personal history, including family background, current living situation, and relevant life events. They may inquire about your current challenges, symptoms, and coping mechanisms.

Collaborative Treatment Plan: Based on the information provided, the therapist and you will collaboratively outline a treatment plan. This may include specific goals, strategies, and the frequency of sessions.

Q&A and Clarifications: You're encouraged to ask questions about the therapeutic process, techniques used, or any concerns you want to address.

Discussion of Therapeutic Approach: The therapist might explain their therapeutic approach or techniques they find beneficial. This helps set expectations for the type of interventions you may
 

Assessment and History: The therapist will likely ask about your personal history, including family background, current living situation, and relevant life events. They may inquire about your current challenges, symptoms, and coping mechanisms.


Collaborative Treatment Plan: Based on the information provided, the therapist and you will collaboratively outline a treatment plan. This may include specific goals, strategies, and the frequency of sessions.


Q&A and Clarifications: You're encouraged to ask any questions you may have about the therapeutic process, techniques used or any concerns you want to address.


Discussion of Therapeutic Approach: The therapist might explain their therapeutic approach or techniques they find beneficial. This helps set expectations for the type of interventions you may experience.


Feedback and Next Steps: Towards the end of the session, there's often an opportunity for feedback. You and the therapist can discuss how the session went and any adjustments that may be needed. Plans for the next session or future steps in the therapeutic process will be outlined.
 

Remember that the first session is a collaborative process, and it's okay to communicate your preferences and expectations. The therapist supports you, and open communication is critical to a successful therapeutic relationship.

Q. I have a mandated court case, Can My Life Counsel assist?

My Life Counsel cannot assist with court-mandated therapy.

 

However, if a court mandate permits clients to choose their therapist, we are able to offer our regular services. Please note that it is against our policy to testify in any court proceedings. We are legally and ethically bound not to make allowances for court testimony.

bottom of page